Assess & agree
We review your item and accessories, confirm the work, timeline and price, then complete the service form and tagging.
The pieces you love deserve a longer story. Specialist cleaning, considered restoration and precise repair for your treasured handbags.
Cleanse / Restore / PreserveFrom your everyday companion to an exceptional Birkin or Kelly, every piece has its own character. We begin with the material, the condition and your concerns, then recommend a care plan made for that item.
Explore the care your handbag may need. Every treatment begins with an individual assessment.

Careful cleaning for the handbag that accompanies you everywhere. We assess the leather, lining and finish before choosing an appropriate treatment.
The material and existing condition determine what can be improved. We discuss the proposed work and expected outcome before proceeding.

A Birkin's distinctive grain. A Kelly's sculpted edges. The natural variation of exotic leather. Our approach is guided by the details that make your handbag yours.
Crocodile, lizard, ostrich and other delicate materials receive a specific assessment, with methods selected for their texture and finish.
A clear scope, documented handling and a final review with you. Thoughtful service from the first conversation to the return of your piece.
We review your item and accessories, confirm the work, timeline and price, then complete the service form and tagging.
Your piece is registered and transferred to the care studio with documented handling and a tamper-evident tag.
Our specialists carry out the agreed cleaning, repair, refinishing or hardware treatment for your piece.
A final quality check compares the completed work with the agreed service scope.
We review the result with you and return your item and accessories with care instructions.

Explore our cleaning price guide. Your assessment confirms the material category, suitable treatment and final service scope.
Standard turnaround, depending on condition and material. Complex repairs and exotic pieces may require additional time.

For your treasured Birkin, Kelly and other Hermès pieces.
Cleaning fees are shown in AED. Repairs and restoration are quoted separately after inspection, based on materials, labour and complexity.
Something more specific?
Let us assess the repair your piece needs.
The same attention extends to the shoes and small leather goods you reach for every day.
Cleaning and care for sneakers, leather, suede and selected exotic materials.
02 / Small leather goodsConsidered care for wallets, belts and card holders, with attention to every finish.
We assess stains, odours, fading, scratches, edge-paint wear, loose stitching and hardware concerns. The work we recommend depends on the material and condition of your item.
Standard turnaround is 5–7 business days. Complex repairs and exotic materials may take longer. We confirm the expected timeline when we agree your service scope.
Yes. Our service covers crocodile, lizard, ostrich and other exotic leathers. We assess the material individually and select methods suited to its natural grain and sheen.
We use custom colour matching and controlled refinishing to blend repairs with the existing finish. Your assessment is the opportunity to discuss the colour, condition and expected result.
Repairs are quoted after inspection according to the materials, labour and complexity involved. The prices in our guide are for cleaning. We agree the scope and price before work begins.
Pickup and return may be available depending on your location. Contact our team to confirm availability and the arrangements for your item.
Tell us about your handbag and the care it needs. Our team will guide you through the assessment, recommended treatment and next steps.
Or speak with us: +971 4 393 8888Care services · Monday–Saturday, 1 PM–10 PM
Shop 14, Al Mur Residence, Jumeirah 1, Dubai
Every piece at Xclusive Collection is carefully inspected by our specialists. Hermès, Chanel and other maison items are offered with our authenticity assurance for your peace of mind.